Terms of Service

Last updated November 3, 2026

Acceptra is run by an individual seller in Egypt (“we”, “us”). When you use the Acceptra website or app, you make an agreement with us on these terms. Questions go to support@acceptra.ai.

What Acceptra is

Acceptra is an AI college-admissions workspace, provided as software online through a web browser: it helps you research schools, plan deadlines and work on your own essays.

Accounts and eligibility

You must be 13 or older to use Acceptra and to subscribe. If you are under the legal adult age where you live, you need a parent or guardian’s permission to subscribe and to use the payment method. A parent or guardian can also subscribe for a student. You are responsible for your account and for what happens under it.

Plans and billing

• Free: no card needed. Every tool that isn’t AI, with up to 10 documents (50 MB), plus 10 AI messages a week with Quick answers, and 3 free tries of Think and 1 of deep research.
• Monthly and Yearly: Think, deep research, guided counselor and /goal, and AI messages under the fair use below.
• Monthly: $25 a month. It renews automatically and charges the same payment method every month, on the day of the month you subscribed, until you cancel. You can cancel online at any time, as described under “Cancelling”, and any payment, renewals included, can be refunded within 14 days.
• Yearly: one payment for 12 months of access. Yearly is $70 for purchases made until November 21, 2026, 11:59 PM ET, then $120. It does not renew. A price you paid stays what you paid for that period; buying another year later is at the price then.

Someone else, such as a parent, may pay for your Yearly plan through a link you share from the app. The link works for 3 days, shows the payer only your first name, and covers Yearly only: one payment that does not renew. The plan is yours, and a refund goes to whoever paid.

Prices are in US dollars, and tax is added at checkout where it applies. If we change a price, we tell you before your next renewal, never in the middle of a period.

Payments

Our order process is conducted by our online reseller Creem. Creem is the reseller and Merchant of Record for all our orders. That means Creem takes your payment and handles checkout, the payment method, tax and receipts, and its buyer terms apply to your purchase. We decide refunds, and Creem pays them back to the method you paid with.

Cancelling

Cancel Monthly from Settings, under Plan, which opens Creem’s customer portal. There are no further charges, and your access runs to the end of the period you paid for. Yearly doesn’t renew, so there is nothing to cancel.

Refunds

Email us within 14 days of any payment, renewals included, and we refund it in full. When we refund a payment, the access it paid for ends. The details are on the Refund Policy page.

Fair use

Plans are for your own, normal personal use. Automated use, reselling, and sharing one account between several people are not covered. On Monthly and Yearly, one account can send up to 60 AI messages an hour and 300 a day. After heavy use in a day, answers switch to Quick until the next day.

Your content

You own your essays, uploads and chats. You give us permission to use them only to run Acceptra for you, including sending your messages to our model provider so it can answer them.

Using AI responsibly

Acceptra uses generative AI, and it is fully automated: its answers are generated by AI, not written by a person. You are responsible for what you ask it and what you submit. Do not use it for anything illegal; to make deepfakes or impersonate anyone; to harass, threaten or dox anyone; to create malware; to deceive others; or to get around its safeguards. Do not use it to produce sexual, explicit or NSFW content, or as a companion or relationship chatbot. The Acceptable Use Policy has the full list.

Acceptra comments on your drafts, but you write your own essays and what you submit must be your own work. You are responsible for following each college’s and the Common App’s rules. We may moderate or remove content that breaks these terms. To report content, email support@acceptra.ai and we will review it.

Answers can be wrong

AI answers can be incomplete or wrong. Check important facts, such as deadlines and financial aid, with the college. Nothing in Acceptra is legal, financial or professional advice.

No promises about admission

Reach, target and safety labels are estimates from each college's published admit data. They are not predictions, and only colleges make admission decisions.

Acceptra is not affiliated with or endorsed by any college, university, the Common Application or the College Board. School and program names and logos identify those organizations and do not mean they endorse us. Nothing here guarantees admission, a scholarship or financial aid.

Acceptable use

Do not try to disrupt the site or the app, reach parts of them you are not meant to, copy or scrape them with automated tools, or sign up anyone else without their permission. See also the Acceptable Use Policy.

Our content

The text, design, software and images in Acceptra belong to us or to those who licensed them to us. You may use them only to use the service for yourself.

Other services

Some features, such as signing in with Google, are run by other companies under their own terms. We are not responsible for their services.

Suspension and termination

We may suspend or close an account for breaking these terms, non-payment, fraud or a security risk. You can delete your account at any time from Settings, under Data and privacy, which deletes your saved chats and essays. Deleting your account cancels a Monthly plan straight away. Ask us for a refund first if you’re within 14 days. To get a copy of your data first, use Download my data in Settings, or email us.

Service “as is” (without guarantees)

Acceptra is provided “as is” and “as available”. We do not promise it will be uninterrupted or error-free, to the fullest extent the law allows.

Limit of liability

To the fullest extent the law allows, we are not liable for indirect, incidental or consequential damages, and our total liability for any claim is limited to the greater of what you paid us in the past 12 months or $100. This does not limit rights you have under consumer law where you live. Nothing in these terms limits liability that the law doesn’t allow us to limit, such as for fraud, or for death or personal injury caused by negligence.

If something goes wrong

If you use Acceptra for a business, you will cover our reasonable losses caused by your breach of these terms. We may transfer our rights under these terms to a successor business; you may not transfer yours without our consent. Neither of us is liable for delays caused by events beyond our reasonable control.

Governing law

These terms are governed by the laws of Egypt, and the courts of Egypt decide disputes about them. If you are a consumer, you keep the mandatory protections of, and may use the courts of, the country where you live.

Changes to these terms

When we change these terms, we update the date at the top. For a material change, we tell account holders before it applies. Using Acceptra after a change means you accept the new terms.

Contact

Questions about these terms go to support@acceptra.ai. Our Privacy Policy explains how we handle your information.